The Psychology of Waiting, Loading Animations, and Facebook

When Facebook users were presented with a custom loading animation in the Facebook iOS app they blamed the app for the delay. But when users were shown the iOS system spinner, they were more likely to blame the system itself. The Psychology of Waiting, Loading Animations, and Facebook →

In Defence of the Floppy Disk Save Symbol

Those who believe that the floppy cannot represent saving a document because nobody uses real floppy disks anymore miss an important point: while symbols initially piggyback on the meaning we assigned to a material object in order to stand in for something more abstract, once a symbol is used often enough, the symbol itself is …

URLs are for People, not Computers

We are all familiar with URLs: the string uniquely identifying the requested document. However, we don’t always consider they are more than that: URLs are user facing and should be considered important UI elements. They should be clean, understandable, semantic, hierarchical and not excessively long. And that’s why I have a (tiny) chapter dedicated on …

Snappy & User Friendly Dropdown Menus

At every position of the cursor you can picture a triangle between the current mouse position and the upper and lower right corners of the dropdown menu. If the next mouse position is within that triangle, the user is probably moving their cursor into the currently displayed submenu. If the cursor goes outside of the …

iOS WebKit browsers and auto-zooming form controls

One thing about iOS browsers that can be pretty frustrating, both as a developer and as a user, is when you open a site on an iPhone or iPod Touch (not iPad) and want to enter some text in a text field or pick an option from a select menu. Very often the browser will …