The problem isn’t technical debt, it’s unmanaged technical debt. In any company, the CFO knows exactly how much financial debt there is. There are spreadsheets, quarterly reports, payment plans, and options to refinance or sell debt. But ask your CTO how much technical debt your organisation has, and you’ll get an awkward “uh… a lot?” as an answer.
The Wall of Technical Debt is a surface in your office where you visualize these issues on sticky notes.
From the folks at Basecamp, a guide on how/when/why they use chat/face-to-face/e-mail/… when communicating.
Below you’ll find a collection of general principles we try to keep in mind at Basecamp when communicating with teammates, within departments, across the company, and with the public. They aren’t requirements, but they serve to create boundaries and shared practices to draw upon when we do the one thing that affects everything else we do: communicate.
Ooh I like that list they’ve included. Totally rhymes with thoughts I had shared before:
Also the reasons why I don’t like Slack for things other than chat.
If something important was noticed, shared or decided upon then it should be traceable in a meeting report, an issue, or added to the relevant task/ticket. https://t.co/str1oqWVSY
UX studio, a Budapest based 30-person design company on how they plan their team retreats, how they keep the balance between fun activities and serious work during those retreats, etc:
Every six months, our whole UX company travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals.
These team building retreats play an important part in UX studio’s culture. We have been doing them for five years now, and we love them dearly. So, after ten of them, I’m sharing my learnings and giving tips to those of you just starting out with the corporate retreat concept.
Creating is easy. Shipping is the hard part, and countless companies never quite figure it out. Sure, they might release their software, but that’s not the same as shipping. No company is perfect, but it makes a big difference when they genuinely care.
Shipping is about consistency. It’s regularly updated help documents. It’s responsive and helpful customer support. It’s useful release notes. It’s an informative status page. It’s a regularly updated blog and social media accounts. It’s all the little things.