Creating vs. Shipping

Creating is easy. Shipping is the hard part, and countless companies never quite figure it out. Sure, they might release their software, but that’s not the same as shipping. No company is perfect, but it makes a big difference when they genuinely care. Shipping is about consistency. It’s regularly updated help documents. It’s responsive and …

L’esprit de l’escalier

Now this sounds familiar: “L’esprit de l’escalier” is a French term used in English for the predicament of thinking of the perfect reply too late. According to Wikipedia: During a dinner at the home of statesman Jacques Necker, a remark was made to Denis Diderot which left him speechless at the time, because, he explains, …