Creating vs. Shipping

Creating is easy. Shipping is the hard part, and countless companies never quite figure it out. Sure, they might release their software, but that’s not the same as shipping. No company is perfect, but it makes a big difference when they genuinely care. Shipping is about consistency. It’s regularly updated help documents. It’s responsive and […]

The Difference Between a Professional and an Amateur Programmer

Mike Cohn: The professional programmer brings his or her full brain, experience and creativity to the job. When asked to develop a feature, the professional thinks about it: Are there gaps in what was asked for? Are there alternative and better solutions? Will it lead to later problems? And then the professional has conversations with […]

Continuous Improvement as seen through the lens of Systems Thinking

Recording of a 1994 talk by Dr. Russel Ackoff on Continuous Improvement as seen through the lens of Systems Thinking. This talk really was way ahead of its time. It’s talking about Continuous Improvement long before I even heard this term in the business of web development; it’s expressed in a very clear and calm […]