Behind the scenes at The British Government Digital Service (GDS):
Lots of people ask me what our design process is like at GDS. I thought I’d write some of that down in a place I can point to. It’s worth saying that we don’t follow this slavishly. We’re flexible and we optimise for meeting user need and for delivery. Consistent not uniform. None of this is revolutionary and it’s probably how lots of you work. But people ask, so broadly, this is how we work.